Terms and Conditions

Welcome to Fitdrop, a proud member of Cybersleek Indus Private Limited. Our exclusive collection of women's clothing is designed to enhance your everyday style. As you navigate our platform, we invite you to familiarize yourself with our Terms & Conditions, ensuring a smooth and delightful experience for all.  


Throughout this document, "you," "your," and "yours" refer to our valued visitors and customers, while "we," "us," and "our" refer to Fitdrop and our dedicated team. By using this website, you agree to these terms and help us uphold a secure and user-friendly space.  


Agreement to Terms  

By accessing Fitdrop, you confirm your acceptance of our Terms & Conditions. Please note, we may update these terms at any time without prior notification. Your continued use of our website implies your agreement to these changes. If you disagree, we kindly request that you discontinue using our services.  


Eligibility Criteria  

Our platform is accessible to individuals aged 18 and above who are capable of entering legal agreements. Users under 18 may only engage with the website under the supervision of a parent or guardian. Fitdrop reserves the right to deny access or deactivate accounts at its discretion without prior notice.  


Account Creation and Management  

Certain features require you to create an account, and providing accurate information is essential. It is your responsibility to safeguard your login details and prevent unauthorized access. Fitdrop reserves the right to suspend or terminate accounts with false information or improper activity. Each user may register only one account, and sharing login credentials is prohibited. All personal data is managed in accordance with our privacy policies.  


Guidelines for Usage  

To ensure a seamless experience, we request you to follow these principles while using our platform:  

 

  • Use the website for genuine inquiries and purchases.  
  • Avoid placing false or fraudulent orders, as they will be canceled and may be reported to relevant authorities.  
  • Keep your contact information, including email and delivery address, up to date for uninterrupted communication.  
  • By using our services, you agree to receive updates, promotional offers, and product news from Fitdrop. You may opt out at any time by contacting us via email or phone. For a detailed explanation of how we collect, store, and protect your information, refer to our Privacy Policy available on our website.  

Accuracy of Website Information  

We strive to provide accurate and updated content on our website; however, we cannot guarantee that all information will always be current. The material is for general reference and should not be solely relied upon for decisions. Updates may be made without prior notice, and usage of the site is at your own discretion.  


Order Placement and Payments  

We accept various payment methods and require accurate details to process transactions. Prices and product availability are subject to change without notice, and we reserve the right to cancel any order if payment authorization fails. Although we use secure systems to protect transactions, we cannot be held responsible for unauthorized payments or related issues.  


Intellectual Property Rights  

  • Ownership of Materials  

All content on Fitdrop, including text, graphics, images, and logos, is owned by Fitdrop or used under appropriate licenses. Accessing or using this material without approval is not allowed.  

 

  • User-Contributed Content  

We encourage users to share reviews, photos, and comments on our platform. By contributing content, you grant us a global, royalty-free license to use, modify, and distribute it. Ensure that your content respects the rights of others and complies with our guidelines.  

 

  • Protection of Copyrights and Trademarks  

All materials, including trademarks and copyrighted content, are protected under intellectual property laws. Unauthorized use of these materials without prior written consent is strictly prohibited.  

 

Privacy and Data Security  

  • Commitment to Your Privacy  

Protecting your personal information is our utmost priority. We implement robust measures to ensure your data is securely stored and managed in compliance with our privacy standards.  

 

  • Control Over Your Information  

We collect personal data to enhance your shopping experience and provide tailored recommendations. You can modify or update your preferences at any time.  

 

  • Data Sharing Transparency  

Your personal information is shared only with trusted partners essential for delivering our services. We maintain strict confidentiality and use advanced security protocols to safeguard your data.  


User Rights and Ethical Responsibility  

  • Your Rights Over Your Data  

We honor your control over your personal data. You have the right to access, edit, or request the removal of your information at any time. You have the option to customize your communication settings as desired.  

 

  • Commitment to Ethical Conduct  

Our platform is dedicated to creating a safe and respectful environment for all. Any behavior undermining trust or community standards is strictly prohibited to ensure a positive user experience.  

 

  • Resolving Disputes Fairly  

We aim to address disputes in a cooperative and respectful manner, with arbitration considered only as a last resort. Open dialogue and mediation are prioritized to reach fair outcomes for everyone involved.  


Safeguarding Platform Standards  

To maintain the integrity of our platform, we continuously monitor activities for compliance with our guidelines. Any accounts found breaching these rules may be suspended or terminated to preserve a secure and trustworthy environment for all users.  


Limitation of Liability  

While we strive to provide an excellent experience, Fitdrop cannot be held responsible for any direct, indirect, or incidental issues arising from site use. We recommend making well-informed choices, particularly when engaging in online transactions.  


Disclaimer on Product Warranties  

All products on our platform are offered "as is," with no express or implied warranties. This transparency helps set realistic expectations and encourages careful purchasing decisions.  


Following Legal Obligations  

Our platform operates in strict adherence to relevant laws and regulations. These policies ensure a secure and transparent experience, fostering confidence in our services.  


Continuation of Agreement Terms  

If any provision in this agreement is deemed invalid or unenforceable, the remaining terms will remain effective. This safeguards the integrity of our agreement despite unexpected challenges.   
 

Addressing Unforeseen Events (Force Majeure)  

Our Force Majeure policy accounts for events beyond our control, such as natural disasters or regulatory actions, that may disrupt services or orders. We will promptly notify you of any impacts and explore alternative solutions or refunds where possible. We deeply appreciate your flexibility in handling these rare scenarios. In the event, you have concerns, our customer support team is ready to assist.  

 

Staying Informed and Supported  

At Fitdrop, we are committed to transparency by regularly updating our policies to reflect current industry standards. This ensures you remain informed and empowered to make confident decisions.  

 

Dedicated Customer Assistance  

If you have any questions or require support, our customer care team is here to help. Reach out to us via cybersleekinduspvtltd@gmail.com, and we’ll respond promptly. Your contentment drives us, and we’re ready to help at any time.